AI Call Analytics & Scoring, Know What Happened on Every Call
Most sales managers can't listen to every call. Most reps can't remember every detail. Sentra solves both, AI that records, transcribes, and scores every call automatically.
How it works
The moment a call ends on Sentra, our AI gets to work. From transcription to scored summary, fully automatic, every time.
Call ends on Sentra
The moment a call finishes, our AI immediately begins processing the recording.
Full transcription
Every word is transcribed in seconds, searchable and linked to the lead record.
Key moments identified
Objections raised, buying signals, next steps agreed, all flagged and surfaced.
Score delivered
Reps see their score instantly. Managers get a dashboard view across the whole team.
What gets scored
Every call is measured against your own playbook criteria, not generic benchmarks. You decide what a great call looks like. We measure every rep against it.
Talk-to-listen ratio
Flags reps who dominate the conversation and miss cues.
Objection handling
Detects whether objections were acknowledged and addressed.
Discovery quality
Measures how well qualifying questions were asked.
Next step clarity
Confirms a clear next action was agreed before hanging up.
Overall engagement
Sentiment analysis of the prospect's tone throughout the call.
Playbook adherence
Scores the call against your own script and criteria.
Why it matters
Sales coaching is broken in most teams. Managers either have no visibility or spend hours reviewing recordings. Sentra gives you both, full visibility and zero time wasted.
Reps who receive consistent, data-driven feedback close more. Teams using Sentra see measurable improvements in call quality within the first two weeks.